FAQs

Got Questions?

We've got answers!

Here’s a list of some Frequently Asked Questions that might help! If you've still got questions, please email us at hello@cocomyo.com  and we’ll get back to you within 48 hours.

 

Q: Where do you ship to?

A: Currently we ship to Canada and USA. We are working on expanding our service areas, in the meantime we suggest a Shop & Ship account for worldwide shipments, or a free Emirates Delivers account for shipments to the UAE. Otherwise, please get in touch with us via email and we can provide you with a quote from DHL.

Q: What are your refund and exchange policies?

A) We offer exchanges and returns* within 30 days of receipt of item. However, please ensure you read our return policy here.

Q) How will I know what my size is?

A) Check out our size guide here - still not sure? Send us your measurements and we’re happy to help. Our sizes are typically your standard size, so we recommend you stick with the size you normally purchase in swimwear. Keep in mind our fabric is super soft and has a good stretch to it.

Q) How can I figure out what styles would look good on me?

A) We’ve got you covered! We understand the struggle of finding a piece that you love and looks good on you, which is why we’re here in the first place! Check out our Fabulous Fit Finder Tool that recommends which one of our styles would be most flattering for your figure but also explains why. We think you’ll look gorgeous in all our styles regardless!

Q) What is the best way to care for swimwear?

A) All Swimwear, like lingerie, should always be hand washed / rinsed in cold water and left out to dry..